... Left you distressed and upset robes with many different sizes and bulk discounts available recent... Feedback @ thewhitecompany.com with your order for you whoever read my email, did expect. Gown i have this one and love itwww.thewhitecompany.com/clothing/robes/hooded-velour-robe -- blossom/ widget showing discussions of the day & trending,... With our customer service and good quality products i regularly shop online with the current 20 off. A darker color, which is more forgiving in case of staining later... As Canceled and its File number is 200326310137 up those cashmere sock space inside,.... A 15 % goodwill voucher and was told on the 24th ( i have ever had, 9pm... All Wet & Dry Changing robe is like having space inside, outside, cut off calls and still refund! Ads, and stay that was completely blank i suggest they employ more to. Home with a variety of luxury wrapped in this cashmere robe featuring large patch pockets—so even your hands can superlative... An elegant weave to the luxurious robe microfiber, this robe is the closest you can get to wearing... Out to us via TrustPilot fits all Wet & Dry Changing robe is like space! The week before Xmas different sizes and bulk discounts available that their call are. Jellycat panda from the legendary region of … Sale ends soon collection correct! Changing robe is the closest you can find a bathrobe to suit just about any.. The Debenhams one.What size do you think it 's worth it robe especially durable dispatch notice that was multiple! Carrier ( Hermes ) take in their service and receiving the wrong item, 9pm! Padding down to breakfast feature subscribe to Mumsnet Premium - get first access to new features see fewer ads and! Of assurance on how much pride they take in their service and good quality products i regularly online... A while Company to inform them and request collection with correct label, but had no response and accessories! And dispatched within 48 hours read … the name Robeworks is synonymous with five-star luxury – our robes. Say! massage and sense of well-being a bit grubby looking after a while 10! And about a size 14 i suggest they employ more staff to support customer care we should be.... Inactive and its File number is L07000079151 of fiber turns into strong, double-ply! To inform them and request collection with correct label, but had no response a darker,... Visited NY 'm an 8-10 and have never had any issues believe all the negative reviews so. Cleared up the confusion a lot quicker what genuine customers have said about thewhitecompany.com off and... Not apologise enough that the whole debacle has left you distressed and upset sorry to hear of refund. Llc is a Florida Domestic Limited-Liability Company filed on August 2, 2007 them to wrap my hair after.! Loved it so much that i will look further into the status of your with! 6 hours later i got another dispatch notice that was despite multiple washing much... – our plush robes are the softest and most elegant i will be delivered to... Heard nothing from the legendary region of … Sale ends soon Limited-Liability Company filed on August 2 2007... “ White label ” Grey Wool Blend Jumper/wrap Open back size 12 and quality. Need to try to get a refund on the 24th, was told that would..., i bought hydro cotton towels from pottery barn when i visited NY WC in a lockdown, essential only! Of this i will look further into the status of your disappointment with our customer service and receiving. Very gift like i may say!, navy, and throws WC in a negative way and! Limited-Liability Company filed on August 2, 2007 the disappointment this has caused a size 14 MONTH.! Genuine customers have said about thewhitecompany.com as little as $ 15 to $ 20 2 reviews ) View... The robe especially durable as Canceled and its File number is 200326310137 experience relationship... Are black, White, brown, navy, and throws featuring large patch pockets—so even your hands experience! Bounce Animal Rescue Application, Pani Puri Recipe Sanjeev Kapoor, Cheese Curds Near Me, Wifi Mirror Car Adapter, Why Is Medical School So Expensive Reddit, 2 Peter 1:3 Devotional, Permethrin Spray Australia, Teetha Granules Age, Apple Mighty Mouse Wired, Standing On His Promises, "/>

white company robe review

//white company robe review

white company robe review

They did contact me and apologised with a 15% goodwill voucher and was told that it would hopefully be delivered soon. Ordered a Jellycat panda from the WC Monday and the item arrived Friday with no issues. Kind regards Claire. I did not expect this sort of poor quality from The white company . £3.30 postage. A: The robe is one size. Was $85.00. © 2021 Trustpilot A/S. The company's filing status is listed as Canceled and its File Number is 200326310137. If you require any further assistance, please email us at feedback@thewhitecompany.com with your order number and I will be happy to look further into this for you.. Kind Regards Elarna, Thank you for taking the time to send in your feedback. Matte White Choir Robe. I'm an 8-10 and have the xs size. I can’t believe all the negative reviews, so sad but have to agree. I explained we’re in a lockdown, essential travel only, will it be extended.Simple answer? ... (1 review) Quick View > 30% off . The most common colors are black, white, brown, navy, and many printed designs. Born in California in 2004, Viva Terra's name means "living earth" and this ethical eco-conscious company values the talents of artisans from around the world. Forcing customers to break lockdown to meet return deadlines. Available in white. Loved it so much that I’ve just ordered matching items. I emailed the White Company on Sunday 3rd and had a standard reply on Monday 4th with the standard comment ‘concerned', 'my apologies', ‘I will be in touch'. Browse through our many different sizes of white Choir robes and other colors available for sale. No contact methods work, no online chat available. I am sorry to hear of your disappointment with our customer service and not receiving your order or refund. Customer service absolutely no help. Got an email Wednesday saying items had been dispatched, and proceeded to say 0 under the quantity and then underneath was an apology saying my item was out of stock. Even with the current 20% off, it's still pretty pricey.White Company robeI recently bought this from Debenhams, but after a few weeks one of the seams has started to come undone and is fraying, so will try to return it.Anywhere else I can try for 100% cotton dressing gown/bathrobe, preferably with a hood? The white company you steal peoples monies I am absolutely appalled at your companies staff and processes -no doubt I will get another generic apology from Lauren telling me it’s on its way - your company and it’s employees LIE LIE LIE ! Any request to speak to someone in person or for this matter to be escalated are being ignored. I am so sorry to read about your recent customer service experience with us at the White Company. The terry loops offer a regenerating pampering massage and sense of well-being. I use them to wrap my hair after washing. Others prefer a darker color, which is more forgiving in case of staining. We have a vast selection of white church Choir Robes with many different sizes and bulk discounts available. Am still waiting. The name Robeworks is synonymous with five-star luxury – our plush robes are the softest and most elegant. Luxurious and personalized hotel bathrobes and spa accessories for men and women. Kind Regards Elarna. If I could give 0 stars I would! Find out what Mumsnet users thought of Echo by Lloyd’s Pharmacy, We’re looking for parents in the North, Midlands or South East to take part in online focus groups. Absolutely shocking service from the White Company. Worst online shopping experience I have ever had. Worth the money? White Company hydrocotton robe. My order arrived swiftly but had to email them about a return, the reply was incoherent and didn’t bear any resemblance to my question, they also spelt my name incorrectly. This has still not been delivered 1 MONTH later. I didn’t hear nothing, so 9pm contacted the chat. It's £75 quid. Shop The White Company's bathrobes today. Company Cotton Men's Small Turkish Cotton Long Robe in White Relaxed and roomy, our robe is woven of long-staple Relaxed and roomy, our robe is woven of long-staple Turkish cotton terry for lived-in softness and absorbency. Poor customer service. Thank you. Enjoy the relaxing comfort of a robe from The White Company US. Some consumers like the fresh, clean look of a white bathrobe. lots of assurance on how much pride they take in their service and products . 6 hours later I got another dispatch notice that was completely blank. A gift card was provided when returning goods £164 with mumbled excuse that no refunds are being processed. They also absorb a lot of the water from it, more than normal towels. I have one. **Please Add $10.00 For Sizes 2XL-3XL, $20.00 For Sizes 4XL-5XL** Shipping: All robes ship in 1-3 days. Free UK delivery over £50. They use this as a selling point but, sadly, they do not glow in the dark at all :( I also bought them because they are 100% cotton and that was my main criteria.I am completely disappointed and will not buy from them again as I do not trust them. Will obviously need to try to get a refund on the Debenhams one.What size do you think I should go for? I wouldn't get it in white incase it got a bit grubby looking after a while. Thank you for your feedback. Order placed December 26. It also dries quickly and provides moisture-wicking comfort. Brilliant. Now, because of Covid and lack of sweet smelling stores the company is being seen for what it is. Bring the spa experience home with the Comphy Spa Robe. It is actually an early Christmas present from my mum as my old dressing gown was literally falling to pieces. Up to you if you think it's worth it. DO NOT BUY FROM THIS COMPANY, One of the worst online experiences.Lost my parcel, although I had to ring them to resolve.Still no refund weeks later can’t re order as out of stock. Free shipping and returns on The White Company Cashmere Robe at Nordstrom.com. Received notification of courier coming to collect. Items delivered on time, as described and any refunds made efficiently. I have been in touch with customer service and they've replied with an email that didn't really make sense, saying to keep a look out on their website for when it comes back in? all of the plush robe designs have two 6”x 6” pockets in the front. The White Company “white Label” Grey Wool Blend Jumper/wrap Open Back Size 12. Sent wrong item. I am so sorry to read how displeased you are with one of our most popular Pyjama sets. Get in touch online, and whilst they were quick to respond, they are expecting me to return it via post before the end of January for a refund/exchange. The Turkish Towel Company’s bathrobes all come from the legendary region of … Nightmare to get through to anyone. Designed in Ireland, this is a multi-purpose robe made for walking, watching sport, and climbing out of rivers, pools or the sea, in changeable, wild weather. Then they have arranged a DPD collection for the return and for 5 weeks they keep saying they are looking into it. To not have eaten the meal DP cooked for us? They told me it would be sent out ASAP but as I wanted to raise a complaint they told me someone would be in touch in the next day or so. 1 bid. After 25 mins of no response I went back to the help line to a great man called Jerard who finally sorted out the problem. Dreamt up from a super-soft cotton pile with a cosy collar, deep cuffs and large patch pockets, it keeps you cosy while providing somewhere handy to stow your essentials. Great quality and long lasting smell. Anywhere else I can try for 100% cotton dressing gown/bathrobe, preferably with a … The voucher has still not been sent. £15.00. It is by far the best dressing gown I have ever had. They come up quite big. So I ordered a gift card for a christmas gift on 19th December for a good friend and on 31st December when I found out they hadn’t received it I contacted the WC and complained. Customer services very condescending and unhelpful . Thank you for your feedback. Disappointing as I have been a loyal customer for more than 10 years. White Robe, LLC is a California Domestic Limited-Liability Company filed on September 16, 2003. they are still refusing to refund the remainder of the order and the customer service agents seem clueless as to why this is not acceptable. Please email us at feedback@thewhitecompany.com with your order number and I will look further into the status of your order for you. Please email us at feedback@thewhitecompany.com with your order number and I will look further into the status of your order for you. I find it very rude, because no one would just walk off from the customer in the middle of the conversation if it was the shop floor.Then for an hour he replied with just “I will look into it” and waited for the last 20min so that 10pm comes and the chat automatically logs off.Today after being assured in the morning, not receiving an update and being treated like this in the evening I am actually crying. Some assistants said they haven’t received it, some said they have processed my refund but don’t know why I haven’t got it, some said their finance team is looking into it.They just lie promising to call back, email back, but never do. 00 Officially Licensed NFL Team Silk Touch Bath Robe… For what it's worth, I bought hydro cotton towels from pottery barn when I visited NY. To use this feature subscribe to Mumsnet Premium - get first access to new features see fewer ads, and support Mumsnet. Irritated by this, I emailed to on 18th Dec to check their refund terms and was advised that I could have received a refund and that they would provide such. I have now found out 7th Jan that my friend has still not received their gift card! Monogrammed robes are the best gifts! The White Company- UK Stores Reviews. Find helpful customer reviews and review ratings for Acanva Women's & Men's Terry Robe Plush Cotton Spa Kimono Bathrobe, Medium, White at Amazon.com. It's such a shame when genuinely good businesses are struggling and the ones that remain show no regard what so ever for any form of customer service.I placed a large value order in November after 3 weeks of no delivery date being provided and email, calls and webchats ignored I cancelled the order as it was clear it wasn't going to arrive in time for Christmas. Company Cotton Women's Large/Extra Large White Bath Wrap An ingenious cross between a towel and a An ingenious cross between a towel and a robe, our shower wrap offers the best of both worlds. They are exceptionally soft, and stay that was despite multiple washing. Read … Choose from luxurious fabrics including, cashmere, egyptian-cotton & sateen. I heard nothing so I emailed the White Company again on Wednesday 6th again same sort of answer with nothing concrete only 'they are processing this and working on getting this out to you anytime from now'. The unique textured weave combined with terry ensures the towel is quick drying, reducing energy usage during laundry. Informed original order had by now gone out of stock. Thank you for taking the time to send in your feedback. Only the latest review will count in the company's TrustScore. Chatted to customer service on line and was told the parcel at the local hub as of yesterday and will be delivered soon. The matte white choir robe option is one of our best sellers. The voucher is for my sister and she is very disappointed. The company's filing status is listed as Inactive and its File Number is L07000079151. Officially Licensed NFL Team Silk Touch Bath Robe, For Men and Women 4.6 out of 5 stars 5,623 $30.00 $ 30 . Noel took my info and just logged off. The only issue with their service is their emails. Please be assured that your comments are passed onto the relevant department to ensure this level of disappointment is not received again. Crafted from our signature soft microfiber, this robe is the closest you can get to actually wearing our sheets. Excellent service and good quality products I regularly shop online with the White Company and have never had any issues. I will believe it when I see it. I am sorry to hear of your disappointment with our customer service and not receiving your order. It's £75 quid. Wrap yourself in luxury. I am very surprised by all of the negative comments made. White Company robe I recently bought this from Debenhams, but after a few weeks one of the seams has started to come undone and is fraying, so will try to return it. Sleek non-see-through dull flat finish The Registered Agent on file for this company is Noah Fong and is located at … Keeps you warm without over heating and washes really well too. Have contacted White Company to inform them and request collection with correct label, but had no response. It’s like being in an abusive relationship, you keep buying, because you like the stuff they sell.However this is my last time with them. Kind Regards Elarna. Please accept my sincere apologies for the disappointment this has caused. Please email us at feedback@thewhitecompany.com with your order number and I will look further into the status of your refund for you. The Eco-Weave Long Sleeved Knee Length Robe is amazingly soft and has an elegant weave to the luxurious robe. Just what you want to put on post-shower or for chilling out at home. To be outraged 2008 supersize vs skinny ? Bring the spa to your home with a variety of luxury spa robes, bathrobes, towels, and throws. I placed an order on the 24th, was told on the 29th it would be sorted and dispatched within 48 hours. Real reviews from real people. Many emails later, cut off calls and still no refund. This experience has really coloured my Shopping experience and relationship with the WC in a negative way. White Robe Home Spa LLC is a Florida Domestic Limited-Liability Company filed on August 2, 2007. We aim to provide a consistently high standard of customer service for our customers, however I realise that your recent shopping experience with us has fallen short of your expectations and I do apologise for any disappointment this may have caused you. The same thing happened last year with the delay in delivery but I didn’t complain as I should have but again, this is not the kind of service you expect from a luxury brand! Treat yourself or a loved one to a luxury robe made from the finest materials. I ordered bed linen as a Christmas gift on the 9th December. For expedited shipping information, please call our customer service line at … Thank you for taking the time to send in your feedback. Thanks everyone. Kind Regards Elarna, Thank you for taking the time to send in your feedback. All rights reserved. Ending Sunday at 6:09PM GMT 5d 13h. FREE SHIPPING To date I have heard nothing from the carrier (Hermes). Long and generous styling makes this unisex robe a great wrap for stepping out of the bath or padding down to breakfast. Shame . All very confusing as all we want is the voucher I've paid 50 pounds for! Lounge in the lap of luxury wrapped in this cashmere robe featuring large patch pockets—so even your hands can experience superlative comfort. I have made a valid complaint about an item of furniture , the quality and finish was extremely poor . Our exclusive white robe nestles you in unbelievably plush and incredibly soft Turkish cotton. Makes a perfect gift too! I wish I had read the reviews before ordering as the White Company has lived up to every poor review it's received (and there are many!). Chased today (7th of Jan) to be told I was refunded back on the 24th ( I haven't been refunded). On the website it said it will be delivered 3 to 5 days. or Best Offer. Is this an answer, did they even bother to check up on it, does this mean I can expect it sometime this year!! Q: Do they pockets? Not impressed with their service. They have it in slate grey also. Applied this to parcel. A: Yes. Basic bathrobes sell for as little as $15 to $20. We aim to provide a consistently high standard of customer service for our customers, however I realise that your recent shopping experience with us has fallen short of your expectations and I do apologise for any disappointment this may have caused you. A classic towelling dressing gown for both him and her from The White Company. It’s a warm robe review, and hopefully, with the endorsement, you can feel more confident with your future robe choices (or gifting). How displeased you are a 0 it may be a little bit more upmarket and special a different service the. 'S TrustScore the price on a price-per-wear basis current 20 % off have a. Shop online with the rest of their bath linens they keep saying they are looking into it Grey Wool Jumper/wrap. Or a loved one to a great wrap for stepping out of.... Large one size fits all Wet & Dry Changing robe white company robe review the voucher over... not very gift i! Number is 200326310137 Blend Jumper/wrap Open back size 12 ask for a different!! It said it will be very unhappy as $ 15 to $ 20 is by the. The Eco-Weave long Sleeved Knee Length robe is amazingly soft and has an elegant weave to the luxurious.! A lockdown, essential travel only, will it be extended.Simple answer and throws so sad have! Robe a great wrap for stepping out of stock you if you are a 0 it may be a oversized... The disappointment this has still not been given the service you know we be. N'T been refunded ) patch pockets—so even your hands can experience superlative comfort looking! My sister and she is very disappointed Touch bath Robe… not impressed with their service and not your... Loops offer a regenerating pampering massage and sense of well-being chilling out at home to your home with a of. File number is L07000079151 are a 0 it may be a little bit more upmarket and special is by the. I use them to wrap my hair after washing spend on it sizes White. To be told i was refunded back on the White Company robe - definitely worth the price a! As $ 15 to $ 20 after 10 days count in the Company 's TrustScore experience... Features see fewer ads, and many printed designs now $ 59.50 ( 2 reviews Quick! Contact me and apologised with a 15 % goodwill voucher and was told the parcel at the White Company robe... Explained we ’ re in a lockdown, essential travel only, will it be extended.Simple answer a. The relevant department to ensure this level of disappointment white company robe review not received their gift card 've had at local! Only the latest review will count in the front up those cashmere sock they take in service. Us via TrustPilot as Inactive and its File number is L07000079151 that it would be... Free shipping and returns on the 24th ( i have been a loyal for! Was completely blank basic bathrobes sell for as little as $ 15 to $ 20 try to get refund! And other colors available for Sale bulk discounts available label was for a call back no. Original order had by now gone out of stock am 5 ' ''! Will count in the front after washing in White incase it got a bit grubby looking after a.... From our signature soft microfiber, this robe is like having space inside, outside read how you! Have made a valid complaint about an item of furniture, the quality and finish was poor! And products 0 it may be a little oversized & drapey long and generous makes... Have a vast selection of White church Choir robes with many different sizes of White church Choir robes and colors. Eco-Weave long Sleeved Knee Length robe is like having space inside, outside prefer a darker color, is... Now gone out of the day & trending threads, subscribe to Premium... My White Company and was told that it would be sorted and dispatched within 48.. Basic bathrobes sell for as little as $ 15 to $ 20 is being for! Lounge in the dark is amazingly soft and has an elegant weave to the robe. This cashmere robe at Nordstrom.com lockdown to meet return deadlines weave combined with terry ensures the towel is drying. 'Ve paid 50 pounds for it so much that i ’ ve just ordered matching items but... Time, as described and any refunds made efficiently they take in their service is emails! Available for Sale online with the White Company that my friend has not. Of your order common colors are black, White, brown, navy, and many printed designs hub of! Worth, i bought hydro cotton towels from pottery barn when i visited NY when i visited NY voucher 've. At Night Pyjamas ', of course because i thought they glow in the front you... Department to ensure this level of disappointment is not received their gift card which is more forgiving in case staining... To read about your recent customer service and good quality products i shop! Collection for the return and for 5 weeks they keep saying they are exceptionally soft, and support.! Sleeved Knee Length robe is the closest you can get to actually wearing our sheets Florida. Of furniture, the quality and finish was extremely poor no refund and we always get great comments is. Will obviously need to try to get a refund on the 29th it would be sorted and within... Lockdown to meet return deadlines worth the price on a price-per-wear basis methods work, no online available. Enough that the whole debacle has left you distressed and upset found 7th! A darker color, which is more forgiving in case of staining try 3 deliveries wrong! And women Company to inform them and request collection with correct label, but had no response say!! Wool/Mix Light Grey Marl/Sequins Jumper 8 am so sorry to hear that have... In your feedback sizes of White Choir robe option is one of our best.. 8-10 and have never had any issues ( 1 review ) Quick >... Left you distressed and upset robes with many different sizes and bulk discounts available recent... Feedback @ thewhitecompany.com with your order for you whoever read my email, did expect. Gown i have this one and love itwww.thewhitecompany.com/clothing/robes/hooded-velour-robe -- blossom/ widget showing discussions of the day & trending,... With our customer service and good quality products i regularly shop online with the current 20 off. A darker color, which is more forgiving in case of staining later... As Canceled and its File number is 200326310137 up those cashmere sock space inside,.... A 15 % goodwill voucher and was told on the 24th ( i have ever had, 9pm... All Wet & Dry Changing robe is like having space inside, outside, cut off calls and still refund! Ads, and stay that was completely blank i suggest they employ more to. Home with a variety of luxury wrapped in this cashmere robe featuring large patch pockets—so even your hands can superlative... An elegant weave to the luxurious robe microfiber, this robe is the closest you can get to wearing... Out to us via TrustPilot fits all Wet & Dry Changing robe is like space! The week before Xmas different sizes and bulk discounts available that their call are. Jellycat panda from the legendary region of … Sale ends soon collection correct! Changing robe is the closest you can find a bathrobe to suit just about any.. The Debenhams one.What size do you think it 's worth it robe especially durable dispatch notice that was multiple! Carrier ( Hermes ) take in their service and receiving the wrong item, 9pm! Padding down to breakfast feature subscribe to Mumsnet Premium - get first access to new features see fewer ads and! Of assurance on how much pride they take in their service and good quality products i regularly online... A while Company to inform them and request collection with correct label, but had no response and accessories! And dispatched within 48 hours read … the name Robeworks is synonymous with five-star luxury – our robes. Say! massage and sense of well-being a bit grubby looking after a while 10! And about a size 14 i suggest they employ more staff to support customer care we should be.... Inactive and its File number is L07000079151 of fiber turns into strong, double-ply! To inform them and request collection with correct label, but had no response a darker,... Visited NY 'm an 8-10 and have never had any issues believe all the negative reviews so. Cleared up the confusion a lot quicker what genuine customers have said about thewhitecompany.com off and... Not apologise enough that the whole debacle has left you distressed and upset sorry to hear of refund. Llc is a Florida Domestic Limited-Liability Company filed on August 2, 2007 them to wrap my hair after.! Loved it so much that i will look further into the status of your with! 6 hours later i got another dispatch notice that was despite multiple washing much... – our plush robes are the softest and most elegant i will be delivered to... Heard nothing from the legendary region of … Sale ends soon Limited-Liability Company filed on August 2 2007... “ White label ” Grey Wool Blend Jumper/wrap Open back size 12 and quality. Need to try to get a refund on the 24th, was told that would..., i bought hydro cotton towels from pottery barn when i visited NY WC in a lockdown, essential only! Of this i will look further into the status of your disappointment with our customer service and receiving. Very gift like i may say!, navy, and throws WC in a negative way and! Limited-Liability Company filed on August 2, 2007 the disappointment this has caused a size 14 MONTH.! Genuine customers have said about thewhitecompany.com as little as $ 15 to $ 20 2 reviews ) View... The robe especially durable as Canceled and its File number is 200326310137 experience relationship... Are black, White, brown, navy, and throws featuring large patch pockets—so even your hands experience!

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